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Managing operations /
Managing Operations is a concise guide to the fundamentals of operations management. Using examples and case studies from public, private and voluntary sector organizations, this book will enable managers to develop their competency to an excellent standard in an industrial or commercial setting. As...
| Call Number: | Libro Electrónico |
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| Main Author: | |
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Oxford ; Boston : Corby, Northants :
Butterworth-Heinemann ; Institute of Management,
1998.
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| Series: | Institute of Management series.
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| Subjects: | |
| Online Access: | Texto completo (Requiere registro previo con correo institucional) |
Table of Contents:
- Introduction
- what is operations management?; operations
- the engine of the business; the organizational context; managing resources; the voice of the customer; managing quality; health, safety, and productivity?; monitoring and control; continuous improvement; managing change; managing people.