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Handbook for developing emotional and social intelligence : best practices, case studies, and strategies /

"Handbook for Developing Emotional and Social Intelligence is an authoritative collection of practical content--best practices, case studies, and tools--that showcases the application and development of emotional and social intelligence in the workplace. The authors are some of the best-known e...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Hughes, Marcia, Thompson, Henry L., Terrell, James Bradford, 1951-
Format: Electronic eBook
Language:Inglés
Published: San Francisco, CA : Pfeiffer, ©2009.
Series:Pfeiffer essential resources for training and HR professionals.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Description
Summary:"Handbook for Developing Emotional and Social Intelligence is an authoritative collection of practical content--best practices, case studies, and tools--that showcases the application and development of emotional and social intelligence in the workplace. The authors are some of the best-known experts in the field and the book includes practitioners, academics and thought-leaders that contributed to this rich collection of knowledge and solutions that will appeal to anyone involved in developing leaders and teams. The handbook features topics such as leadership, recruitment, conflict resolution, team development, and stress management"--Resource description page
Item Description:"Essential knowledge"--Page iii
Physical Description:1 online resource (xxvii, 419 pages) : illustrations
Bibliography:Includes bibliographical references and indexes.
ISBN:9780470449165
0470449160
9780470449172
0470449179
9780470448953
0470448954