Dealing with people you can't stand : how to bring out the best in people at their worst /

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Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type.

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Brinkman, Rick
Autres auteurs: Kirschner, Rick
Format: Électronique eBook
Langue:Inglés
Publié: New York : McGraw-Hill, ©2002.
Édition:Rev. and updated ed.
Sujets:
Interpersonal relations.
Interpersonal communication.
Psychology, Industrial.
Interpersonal Relations
Psychology, Industrial
Communication interpersonnelle.
Psychologie du travail.
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)

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