Branded customer service : the new competitive edge /
The author of the bestselling "A Complaint Is a Gift" explores building band equity through enhanced and focused customer service.
Cote: | Libro Electrónico |
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Auteur principal: | |
Autres auteurs: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
San Francisco, CA :
Berrett-Koehler,
©2004.
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Édition: | 1st ed. |
Sujets: | |
Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |