Thompson, H. (2004). Who stole my customer??: Winning strategies for creating and sustaining customer loyalty. Pearson Prentice Hall.
Chicago Style (17th ed.) CitationThompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. Upper Saddle River, NJ: Pearson Prentice Hall, 2004.
MLA (8th ed.) CitationThompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. Pearson Prentice Hall, 2004.
Warning: These citations may not always be 100% accurate.