Business service management best practices /

Show other versions (1)

This IBM Redbooks publication discusses Business Service Management best practices. Business Service Management is a key component of IBM's on demand Automation Blueprint. It is the top layer of the system management discipline which enables IT management to be related to the business. The ulti...

Full description

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Darmawan, Budi
Corporate Author: International Business Machines Corporation. International Technical Support Organization
Other Authors: Cox, Kimberly, Ragab, Bahaeldin
Format: Electronic eBook
Language:Inglés
Published: Austin, TX : IBM, International Technical Support Organization, ©2004.
Edition:1st ed.
Series:IBM redbooks.
Subjects:
Tivoli Business Systems Manager.
IBM Tivoli service level advisor.
IBM Tivoli service level advisor
Tivoli Business Systems Manager
Business > Data processing > Management.
Electronic commerce > Management.
Information technology > Management.
Service-level agreements.
Gestion > Informatique > Gestion.
Commerce électronique > Gestion.
Technologie de l'information > Gestion.
Qualité de service.
Business > Data processing > Management
Electronic commerce > Management
Information technology > Management
Service-level agreements
Online Access:Texto completo (Requiere registro previo con correo institucional)

Internet

Texto completo (Requiere registro previo con correo institucional)

Items no disponibles

Holdings details from

Similar Items