APA (7th ed.) Citation

Diller, S., Shedroff, N., & Rhea, D. (2006). Making meaning: How successful businesses deliver meaningful customer experiences. New Riders.

Chicago Style (17th ed.) Citation

Diller, Stephen, Nathan Shedroff, and Darrel Rhea. Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences. Berkeley, CA: New Riders, 2006.

MLA (8th ed.) Citation

Diller, Stephen, et al. Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences. New Riders, 2006.