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Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions /
This text fills the need for a service-based approach; explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. --
| Cote: | Libro Electrónico |
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| Auteur principal: | |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
New York ; London :
McGraw-Hill,
©2003.
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| Sujets: | |
| Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |