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Bringing out the best in people : how to apply the astonishing power of positive reinforcement /

What motivates people? What encourages employees to work to their fullest potential, not just for a short while but for the long haul? Many managerial fads promising quick fixes have come and gone, but none have approached the success experienced by organizations that have employed Aubrey Daniel...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Daniels, Aubrey C. (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: New York, N.Y. : McGraw-Hill Education, [2013]
Édition:First edition.
Collection:McGraw-Hill's AccessEngineering.
Sujets:
Accès en ligne:Texto completo
Table des matières:
  • Part 1. The perils of traditional management
  • Part 2. The astonishing power of positive reinforcement
  • Part 3. The scientific approach to leadership
  • Part 4. Turning good intentions into high performance
  • Part 5. Revitalizing the workplace.
  • Fads, fantasies, and fixes
  • Management by common sense is not management at all
  • Louder, longer, meaner
  • Behavior is a function of its consequences
  • The ABCs of performance management
  • The high price of negative reinforcement
  • Capturing discretionary effort through positive reinforcement
  • Decreasing behavior: intentionally or otherwise
  • Effective delivery of reinforcement
  • Pinpoint precision
  • The effective use of measurement
  • Performance feedback
  • A model for problem solving
  • Goal setting to shape behavior
  • The missing link in quality
  • Teams and empowerment
  • Turning downsizing into rightsizing
  • Recognition, reward, reinforcement, and relationships
  • Compensation and performance appraisal
  • Performance management: the executive function
  • Accelerated learning
  • Increasing creativity and managing change
  • Managing the Nintendo generation and beyond
  • Thank God it's Monday: celebrating work.