The customer-base audit : the first step on the journey to customer centricity /

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Fader, Peter (Author), Hardie, Bruce G. S. (Author), Ross, Michael (Author)
Format: Electronic eBook
Language:Inglés
Published: Philadelphia, PA : Wharton School Press, [2022]
Subjects:
Customer relations.
Customer services.
Service à la clientèle.
Customer relations
Customer services
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