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Catologs, services and portfolios an ITSM success story /

High-performing IT organizations know that success is more dependent on transforming behaviour than on the state of their technology. They have learned how to adapt behaviours to meet new challenges as effectively as they would change technology. Based on the real-life experiences of the author and...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: McLean, Daniel (ITSM Consultant)
Format: Électronique eBook
Langue:Inglés
Publié: Ely, Cambridgeshire, UK : It Governance Pub., 2012, c2014.
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