Personalising public services : Understanding the personalisation narrative.

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This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Needham, Catherine
Format: Electronic eBook
Language:Inglés
Published: Bristol : Policy Press, 2011.
Subjects:
Social service > Government policy > Great Britain.
Service social > Politique gouvernementale > Grande-Bretagne.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
POLITICAL SCIENCE > Public Policy > General.
Social service > Government policy.
Great Britain.
Electronic resource.
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