ICT for social welfare : a toolkit for managers /

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This book analyses the current context and use of ICT in the public and voluntary sectors and builds on this to provide practical guidance for managers and staff. Assuming no technical knowledge, the book provides the ideas, tools and resources to think critically and creatively about current ICT pr...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Geoghegan, Luke
Other Authors: Lever, Jason, McGimpsey, Ian
Format: Electronic eBook
Language:Inglés
Published: Bristol : Policy Press, 2004.
Subjects:
Social service > Information resources management.
Social service > Data processing.
Communication in human services.
Communication in social work.
Social work administration > Data processing.
Social Welfare & Social Work > General.
Social Welfare & Social Work.
Social Sciences.
Service social > Gestion de l'information.
Service social > Informatique.
Communication dans les services sociaux.
Communication en service social.
Service social > Gestion > Informatique.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
Communication in human services
Communication in social work
Social service > Data processing
Social work administration > Data processing
Maatschappelijk werk.
ICT.
Online Access:Texto completo
Table of Contents:
  • ICT FOR SOCIAL WELFARE; Contents; List of boxes and figures; Introduction; 1. ICT: people and society; 2. ICT and social welfare practice; 3. Putting the I and the C back into ICT; 4. Modelling information flows and needs: improving service quality; 5. Modelling information flows and needs: improving organisational effectiveness; 6. People, organisations and ICT; 7. Information exclusion and the digital divide; 8. Where next? Social welfare practice and e-government; 9. Where next? Social welfare practice and emerging technology; Thinklist; Bibliography; Glossary; Index.

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