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Customer service in libraries : best practices /
In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Lanham :
The Scarecrow Press, Incorporated,
2013.
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| Colección: | Best practices in library services.
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| Temas: | |
| Acceso en línea: | Texto completo |