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Evaluating training programs : the four levels /
The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results. This book provides a comprehensive guide to Kirkpat...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Francisco, CA :
Berrett-Koehler,
©2006.
|
| Edición: | 3rd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Foreword / Merrill C. Anderson
- Foreword to the third edition / Diederick Stoel
- Preface
- Part 1. Concepts, principles, guidelines, and techniques. Chap. 1. Evaluating : part of a ten-step process
- Chap. 2. Reasons for evaluating
- Chap. 3. The four levels : an overview
- Chap. 4. Evaluating reaction
- Chap. 5. Evaluating learning
- Chap. 6. Evaluating behavior
- Chap. 7. Evaluating results
- Chap. 8. Implementing the four levels
- Chap. 9. Managing change
- Chap. 10. Using balanced scorecards to transfer learning to behavior
- Chap. 11. So how is e-learning different?
- Part 2. Case studies of implementation. Chap. 12. Developing an effective level 1 reaction form : Duke Energy Corporation
- Chap. 13. Evaluating a training program for nonexempt employees : First Union National Bank
- Chap. 14. Evaluating a training program on developing supervisory skills : Management Institute, University of Wisconsin
- Chap. 15. Evaluating a leadership training program : Gap Inc.
- Chap. 16. Evaluating a leadership development program : U.S. Geological Survey
- Chap. 17. Evaluating a leadership development program : Caterpillar, Inc.
- Chap. 18. Evaluating desktop application courses : Pollak Learning Alliance (Australia)
- Chap. 19. Evaluating an orientation program for new managers : Canada Revenue Agency, Pacific Region
- Chap. 20. Evaluating training for an outage management system : PacificCorp
- Chap. 21. Evaluating a coaching and counseling course : Grupo Iberdrola (Spain)
- Chap. 22. Evaluating a performance learning model : Defense Acquisition University
- Chap. 23. Evaluating an information technology skills
- Chap. 24. Evaluating a performance improvement program : Toyota Motor Sales, U.S.A., Inc.
- Chap. 25. Evaluating a career development initiative : Innovative Computer, Inc.
- Chap. 26. Evaluating the four levels by using a new assessment process : Army and Air Force Exchange Service (AAFES)
- Chap. 27. Evaluating a training program at all four levels : Cisco Systems, Inc.
- Chap. Index
- Chap. The authors.