Chargement en cours…
Delivering knock your socks off service /
Written in the same accessible and humorous style that made this book a classic, this title features brand-new chapters on important topics such as understanding cultural and generational differences in customers, plus fresh anecdotes and never-before-seen illustrations by cartoonist John Bush.
| Cote: | Libro Electrónico |
|---|---|
| Collectivité auteur: | |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
New York :
AMACOM,
©2007.
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| Édition: | 4th ed. |
| Sujets: | |
| Accès en ligne: | Texto completo |