Services marketing and management /
Services Marketing and Management covers the core topics of services management in a concise and informative manner. The text: - provides an overview of the characteristics and underlying principles of delivering services in today's marketplace - places these underlying issues in the context of...
Cote: | Libro Electrónico |
---|---|
Auteur principal: | Gilmore, Audrey |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
London ; Thousand Oaks, Calif. :
Sage Publications,
2003.
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Sujets: | |
Accès en ligne: | Texto completo |
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