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Transforming the character of public organizations : techniques for change agents /

The author argues that to inspire change in any organization and particularly in the public sector, agents must realize change is collective, non-rational and non-linear. Incorporating a phenomenological perspective, she provides real-life examples for public administrators.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Rusaw, A. Carol, 1946-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Westport, Conn. : Quorum Books, 1998.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Rusaw, A. Carol,  |d 1946- 
245 1 0 |a Transforming the character of public organizations :  |b techniques for change agents /  |c A. Carol Rusaw. 
260 |a Westport, Conn. :  |b Quorum Books,  |c 1998. 
300 |a 1 online resource (xvi, 242 pages) :  |b illustrations 
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504 |a Includes bibliographical references (pages 227-235) and index. 
505 0 |a Preliminaries; Contents; Illustrations; Acknowledgments; Introduction; 1 Leading Public Sector Change from the Inside Out; 2 A Holistic View of Organization Change; 3 Techniques for Collecting and Analyzing Data; 4 Building Trust and Preparing for Change; 5 Implementation and Evaluation Guidelines; 6 Using Self as a Change Instrument; 7 Mediation Roles of Public Organizational Change Agents; 9 Empathy and Encouragement; 10 Confronting Change with Courage and Compassion; 11 Hope as the Imperative for Transformation; 12 The Art of Cooperation: A Case of Management-Union Joint Problem Solving. 
520 |a The author argues that to inspire change in any organization and particularly in the public sector, agents must realize change is collective, non-rational and non-linear. Incorporating a phenomenological perspective, she provides real-life examples for public administrators. 
588 0 |a Print version record. 
506 |3 Use copy  |f Restrictions unspecified  |2 star  |5 MiAaHDL 
533 |a Electronic reproduction.  |b [Place of publication not identified] :  |c HathiTrust Digital Library,  |d 2011.  |5 MiAaHDL 
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650 0 |a Public administration. 
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776 0 8 |i Online version:  |a Rusaw, A. Carol, 1946-  |t Transforming the character of public organizations.  |d Westport, Conn. : Quorum Books, 1998  |w (OCoLC)1103328621 
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