Patient satisfaction : understanding and managing the experience of care /

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Press, Irwin
Format: Électronique eBook
Langue:Inglés
Publié: Chicago, IL : Health Administration Press, ©2006.
Édition:2nd ed.
Collection:Management series (Ann Arbor, Mich.)
Sujets:
Patient satisfaction.
Physician and patient.
Medical care > Quality control.
Public relations.
Social psychology.
Patient Satisfaction
Quality Assurance, Health Care
Physician-Patient Relations
Public Relations
Psychology, Social
Patients > Satisfaction.
Relations médecin-patient.
Soins médicaux > Qualité > Contrôle.
Relations publiques.
Psychologie sociale.
public relations.
social psychology.
MEDICAL > Administration.
MEDICAL > Practice Management & Reimbursement.
Social psychology
Public relations
Patient compliance
Organization
Medical personnel and patient
Medical care
Health services administration
Health attitudes
Consumer satisfaction
Medical care > Quality control
Patient satisfaction
Physician and patient
Medical Professional Practice.
Medicine.
Health & Biological Sciences.
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