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Touch : building your brand in the experience economy /

From online to offline, events to Instagram: Experiences matter. Consumer Researchers have called experiences ""the new luxury"". So what does that mean for brands, established or new? How do you create a seamless brand experience across all touchpoints, one that transforms custo...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Dietzel, Jörg, 1961- (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: Singapore : Marshall Cavendish Business, [2020]
Sujets:
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