Solve employee problems before they start : resolving conflict in the real world /

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). --

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Warrick, Scott (Author)
Format: Electronic eBook
Language:Inglés
Published: Alexandria, VA : Society for Human Resource Management, [2019]
Edition:First edition.
Subjects:
Conflict management.
Personnel management.
Personnel Management
Gestion des conflits.
Personnel > Direction.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Conflict management
Personnel management
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