Solve employee problems before they start : resolving conflict in the real world /

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). --

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Warrick, Scott (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: Alexandria, VA : Society for Human Resource Management, [2019]
Édition:First edition.
Sujets:
Conflict management.
Personnel management.
Personnel Management
Gestion des conflits.
Personnel > Direction.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Conflict management
Personnel management
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