Customer-centricity : the new path to product innovation and profitability /

Afficher d'autres versions (1)

The empowered customer is here to stay. With a low tolerance for subpar experiences, they have no qualms in switching brands if disappointed, and expect companies to provide offers that are personally relevant to them. This realisation has led enterprises to revamp their business strategies to meet...

Description complète

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Valls, Josep-Francesc (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: Newcastle upon Tyne, UK : Cambridge Scholars Publishing, 2018.
Sujets:
Marketing > Data processing.
Customer services.
Marketing > Informatique.
Service à la clientèle.
Business innovation.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Customer services
Marketing > Data processing
Accès en ligne:Texto completo

Internet

Texto completo

Items no disponibles

Informations d'exemplaires de

Documents similaires