Loading…
From Voices to Results - Voice of Customer Questions, Tools and Analysis : Proven techniques for understanding and engaging with your customers.
Chapter 5: The Interview Process - Preparation; The plan; Visit purpose; Segmenting the market; Who is the customer and selecting the right customers to visit; Who are you going to interview?; How many customers must I interview?; Where should I interview my customers?; At your place of business; At...
| Call Number: | Libro Electrónico |
|---|---|
| Main Author: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Birmingham :
Packt Publishing,
2018.
|
| Subjects: | |
| Online Access: | Texto completo |