Customer obsessed : a whole company approach to delivering exceptional customer experiences /

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Leverage the cloud into competitive advantage through optimized customer experience Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but a recent IDC report s...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Berridge, Eric (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, New Jersey : Wiley, [2016]
Temas:
Selling > Computer programs.
Organizational change.
Consumer behavior.
Cloud computing.
Logiciels > Vente.
Changement organisationnel.
Consommateurs > Comportement.
Infonuagique.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Cloud computing
Consumer behavior
Organizational change
Selling > Computer programs
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