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Library service design : a LITA guide to holistic assessment, insight, and improvement /
"Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to...
| Cote: | Libro Electrónico |
|---|---|
| Auteurs principaux: | , |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Lanham :
Rowman & Littlefield,
[2016]
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| Collection: | LITA guides ;
3. |
| Sujets: | |
| Accès en ligne: | Texto completo |