Dealing with the tough stuff : how to achieve results from key conversations /

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The business leader's critical guide to handling difficult conversations in the workplace, this indispensable book is based on the science of human behavior ¿ both verbal and nonverbal ¿ and is packed full of practical and pragmatic strategies for managing conflict situations. --

Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Hill, Darren (Author), Hill, Alison (Psychologist) (Author), Richardson, Sean (Author)
Format: Electronic eBook
Language:Inglés
Published: Milton, Qld. : John Wiley & Sons, 2016.
Edition:2nd edition.
Series:Business professional collection
Subjects:
Communication in management > Handbooks, manuals, etc.
Conversation > Handbooks, manuals, etc.
Personnel management > Handbooks, manuals, etc.
Employees > Rating of > Handbooks, manuals, etc.
Self-actualization (Psychology) > Handbooks, manuals, etc.
Communication en gestion > Guides, manuels, etc.
Conversation > Guides, manuels, etc.
Personnel > Direction > Guides, manuels, etc.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Communication in management
Conversation
Employees > Rating of
Personnel management
Self-actualization (Psychology)
Australian
handbooks.
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
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