Practical IT service management : a concise guide for busy executives /
Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the...
| Cote: | Libro Electrónico |
|---|---|
| Auteur principal: | |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Ely, Cambridgeshire, U.K. :
IT Governance Pub.,
2014.
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| Édition: | 2nd ed. |
| Sujets: | |
| Accès en ligne: | Texto completo Texto completo |
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