Electronic complaints : an empirical study on British English and German complaints on eBay /

The interest in computer-mediated communication (CMC) has vastly risen over the recent years. Nevertheless, crosscultural differences in CMC have received little attention so far, especially with regard to complaining behaviour. This book therefore contributes to this still unexplored research area...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Meinl, Marja E.
Format: Electronic eBook
Language:Inglés
Published: Berlin : Frank & Timme, [2014]
Series:Kulturen - Kommunikation - Kontakte ; Bd. 18.
Subjects:
eBay (Firm)
Internet auctions > Case studies.
Internet auctions > Great Britain.
Electronic commerce > Management.
Internet auctions > Germany.
Vente aux enchères sur Internet > Études de cas.
Vente aux enchères sur Internet > Grande-Bretagne.
Commerce électronique > Gestion.
Vente aux enchères sur Internet > Allemagne.
Electronic commerce > Management
Internet auctions
Germany
Great Britain
Case studies
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