International Handbook of Practice-Based Performance Management.

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"The orientation of this text, the variety of applications examined, and the grouping of chapters around concepts such as the role of citizens, quality measurement, and performance budgeting makes this an ideal book for the classroom as well as for reference."--PUBLIC ADMINISTRATION REVIEW...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Julnes, Patria de Lancer
Autres auteurs: Berry, Frances Stokes, Aristigueta, Maria P., Yang, Kaifeng
Format: Électronique eBook
Langue:Inglés
Publié: Thousand Oaks : SAGE Publications, 2007.
Sujets:
Government productivity.
Administrative agencies > Management.
Administrative agencies > Auditing.
Nonprofit organizations > Management.
Organizational effectiveness.
Total quality management.
Performance > Measurement.
Total Quality Management
Administration publique > Productivité.
Administration publique > Gestion.
Associations sans but lucratif > Gestion.
Efficacité organisationnelle.
Qualité totale.
Administrative agencies > Auditing
Administrative agencies > Management
Government productivity
Nonprofit organizations > Management
Organizational effectiveness
Performance > Measurement
Total quality management
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