The Connected Customer : the Changing Nature of Consumer and Business Markets.
In today's connected consumer environment, customers are better informed and harder to please, but they also leave a more visible evidence trail in the form of improved databases and customer information. Consumers are increasingly interconnected through various sorts of social networks, a tren...
Call Number: | Libro Electrónico |
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Main Author: | |
Other Authors: | , , |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
Hoboken :
Taylor & Francis,
2010.
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Subjects: | |
Online Access: | Texto completo |