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The Connected Customer : the Changing Nature of Consumer and Business Markets.

In today's connected consumer environment, customers are better informed and harder to please, but they also leave a more visible evidence trail in the form of improved databases and customer information. Consumers are increasingly interconnected through various sorts of social networks, a tren...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wuyts, Stefan H. K.
Otros Autores: Dekimpe, Marnik G., Gijsbrechts, Els, Pieters, F. G. M.(Rik)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Taylor & Francis, 2010.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 4 |a The Connected Customer :  |b the Changing Nature of Consumer and Business Markets. 
260 |a Hoboken :  |b Taylor & Francis,  |c 2010. 
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520 |a In today's connected consumer environment, customers are better informed and harder to please, but they also leave a more visible evidence trail in the form of improved databases and customer information. Consumers are increasingly interconnected through various sorts of social networks, a trend that is facilitated by recent advances in electronic media and telecommunication (i.e., MySpace, Facebook, Twitter and Cyworld).€Consumers are also increasingly connected with brands and seek to play a more participative role in their relationship with companies, stimulating companies to reconside. 
505 0 |a Book Cover; Title; Copyright; Contents; Foreword; Preface; Editors' Bios; Contributors; 1 Introduction; Section I: Connectivity and the New Reality of Markets; 2 Opportunities and Challenges in Studying Customer Networks; 3 Understanding the Relational Ecosystem in a Connected World; 4 Connectivity, Control, and Constraint in Business Markets; Section II: Leveraging Vertical Connectivity with Channel Partners and Brands; 5 The Connected Patient; 6 Is Mr. Spock a Good Candidate for Being a Connected Customer? The Role of Emotion in Decision Making. 
588 0 |a Print version record. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Branding (Marketing) 
650 0 |a Consumer behavior. 
650 0 |a Marketing. 
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650 6 |a Marketing. 
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650 7 |a marketing.  |2 aat 
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650 7 |a Consumer behavior  |2 fast 
650 7 |a Marketing  |2 fast 
700 1 |a Dekimpe, Marnik G. 
700 1 |a Gijsbrechts, Els. 
700 1 |a Pieters, F. G. M.(Rik) 
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776 0 8 |i Print version:  |a Wuyts, Stefan H.K.  |t Connected Customer : The Changing Nature of Consumer and Business Markets.  |d Hoboken : Taylor & Francis, ©2010  |z 9781848728370 
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