How Libraries and Librarians Help : a Guide to Identifying User-centered Outcomes.

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The authors developed the "How Libraries and Librarians Help (HLLH) Outcome Model," field testing it in six libraries over two years. In this practical reference, they share their findings, step-by-step HLLH methods, and library success stories that bring the process to life with outcomes...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Durrance, Joan C.
Autres auteurs: Fisher, Karen E., Hinton, Marian Bouch
Format: Électronique eBook
Langue:Inglés
Publié: Chicago : ALA Editions, 2004.
Sujets:
Libraries > Evaluation.
Libraries > United States > Evaluation.
Public services (Libraries) > Evaluation.
Public services (Libraries) > United States > Evaluation.
Public libraries > United States > Evaluation > Case studies.
Libraries and community > United States.
Bibliothèques > Évaluation.
Bibliothèques > Services aux usagers > Évaluation.
Bibliothèques > Services aux usagers > États-Unis > Évaluation.
Bibliothèques publiques > États-Unis > Évaluation > Études de cas.
Relations bibliothèque-collectivité > États-Unis.
Libraries and community
Libraries > Evaluation
Public libraries > Evaluation
Public services (Libraries) > Evaluation
United States
Case studies
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