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Reinventing the patient experience : strategies for hospital leaders /

"Reinventing the Patient Experience provides the advice and inspiration you need to make significant changes in the way your patients experience care in your hospital." "The book draws lessons from the experiences of hospitals considered innovators in patient-centered care. This diver...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Christianson, Jon B.
Format: Electronic eBook
Language:Inglés
Published: Chicago : Health Administration Press, ©2007.
Series:Management series (Ann Arbor, Mich.)
Subjects:
Online Access:Texto completo