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Innovation and quality improvement in service organizations /
This special issue of MSQ presents eightpapers developed from selected high quality presentations made at the Sixth International Research Conference on Quality, Innovation and Knowledge. The Conference was presented by a consortium of Australian and Malaysian universities and held in Kuala Lumpur,...
| Cote: | Libro Electrónico |
|---|---|
| Autres auteurs: | , |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Bradford, England :
Emerald Group Pub.,
©2002.
|
| Collection: | Managing service quality ;
v. 12, no. 6. |
| Sujets: | |
| Accès en ligne: | Texto completo |