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Disciplined agency : Neoliberal precarity, generational dispossession and call centre labour in Portugal /

Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of technologic...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Matos, Patrícia Alves de (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Baltimore, Maryland : Project Muse, 2020
Colección:New ethnographies.
Book collections on Project MUSE.
Temas:
Acceso en línea:Texto completo