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Service rescue! : an implementation and improvement guide for incident management /
This innovative book focuses primarily on the architecture of a service management environment followed by guidance on how to manage the restoration of services. Implementing incident management is a challenge and this book describes solutions to integrate this seamlessly within the structure of bes...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Norwich, England] :
TSO (The Stationery Office),
[2021]
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| Edición: | [First edition]. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |