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Scaling customer success : building the customer success center of excellence /

​Customer Success is a relatively a new discipline that focuses on maximizing customer business value and outcomes realization. Practitioners focus on customer adoption, customer experience and then positive correlation, organic growth and retention is achieved. This book will provide a practical gu...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Madhwacharyula, Chitra (Autor), Ramdas, Shreesha (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berkeley, CA : Apress L. P., 2023.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)