SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management /

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This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.

Detalles Bibliográficos
Autor principal: Clifford, David
Autor Corporativo: Safari, an O'Reilly Media Company
Formato: Electrónico Audiom
Idioma:Inglés
Publicado: IT Governance Publishing, 2018.
Edición:1st edition.
Temas:
Audiobooks.
Livres audio.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
Notas:Downloadable audio file.
Not recommended for use on the libraries' public computers.
Descripción Física:1 online resource (sound files.)

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