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Ten Steps to ITSM Success - A Practitioner's Guide to Enterprise IT Transformation /
There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
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| Formato: | Electrónico Audiom |
| Idioma: | Inglés |
| Publicado: |
IT Governance Publishing,
2018.
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| Edición: | 1st edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
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| 007 | cr cn ||| | ||
| 008 | 210120s2018 xx uunn o n eng d | ||
| 040 | |a NZCPL |b eng |c NZCPL |d OCLCO |d TOH |d OCLCF |d OCLCO | ||
| 020 | |z 9781787781009 | ||
| 024 | 8 | |a 9781787781009 | |
| 029 | 1 | |a AU@ |b 000072056013 | |
| 035 | |a (OCoLC)1232110897 | ||
| 036 | |b CCLOReilly | ||
| 049 | |a UAMI | ||
| 100 | 1 | |a Rogers, Timothy, | |
| 245 | 1 | 0 | |a Ten Steps to ITSM Success - A Practitioner's Guide to Enterprise IT Transformation / |c Rogers, Timothy. |
| 250 | |a 1st edition. | ||
| 264 | 1 | |b IT Governance Publishing, |c 2018. | |
| 300 | |a 1 online resource (sound files.) | ||
| 336 | |a spoken word |b spw |2 rdacontent | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a audio file | ||
| 500 | |a Downloadable audio file. | ||
| 500 | |a Not recommended for use on the libraries' public computers. | ||
| 520 | |a There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap. | ||
| 550 | |a Made available through: Safari, an O'Reilly Media Company. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Audiobooks. | |
| 650 | 6 | |a Livres audio. | |
| 650 | 7 | |a Audiobooks. |2 fast |0 (OCoLC)fst00821088 | |
| 655 | 4 | |a Audiobooks. | |
| 700 | 1 | |a Esposito, Angelo, | |
| 710 | 2 | |a Safari, an O'Reilly Media Company. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781787781009/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||