Ten Steps to ITSM Success - A Practitioner's Guide to Enterprise IT Transformation /

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There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.

Detalles Bibliográficos
Autor principal: Rogers, Timothy
Autor Corporativo: Safari, an O'Reilly Media Company
Otros Autores: Esposito, Angelo
Formato: Electrónico Audiom
Idioma:Inglés
Publicado: IT Governance Publishing, 2018.
Edición:1st edition.
Temas:
Audiobooks.
Livres audio.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
Notas:Downloadable audio file.
Not recommended for use on the libraries' public computers.
Descripción Física:1 online resource (sound files.)

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