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Sharing hidden know-how : how managers solve thorny problems with the knowledge jam /

"One of the great management ideas of the last fifteen years has been to make use of the knowledge that an organization has already learned. This book's five-step process, which the author calls Knowledge Jam, shows how to set the direction, foster the correct tone, conduct a knowledge cap...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pugh, Katrina
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, CA : Jossey-Bass, 2011.
Edición:1st ed.
Colección:J-b us non-franchise leadership ; 387
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Pugh, Katrina. 
245 1 0 |a Sharing hidden know-how :  |b how managers solve thorny problems with the knowledge jam /  |c Katrina B. Pugh. 
250 |a 1st ed. 
260 |a San Francisco, CA :  |b Jossey-Bass,  |c 2011. 
300 |a 1 online resource (xxiii, 248 pages) :  |b illustrations. 
336 |a text  |b txt  |2 rdacontent 
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520 |a "One of the great management ideas of the last fifteen years has been to make use of the knowledge that an organization has already learned. This book's five-step process, which the author calls Knowledge Jam, shows how to set the direction, foster the correct tone, conduct a knowledge capture event, and integrate this knowledge into the organization. It also introduces conversation practices for participants to effectively co-create knowledge and discover context. Rich with case studies, how-to templates, and adaptations, this book is ideal for external consultants, internal facilitators and leaders"--Provided by publisher. 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
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650 0 |a Knowledge management. 
650 0 |a Organizational learning. 
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650 2 |a Knowledge Management 
650 6 |a Gestion des connaissances. 
650 6 |a Apprentissage organisationnel. 
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650 7 |a Gestion des connaissances.  |2 eclas 
650 7 |a Acquisition de connaissances.  |2 eclas 
650 7 |a Formation du personnel.  |2 eclas 
650 7 |a Formation dans l'entreprise.  |2 eclas 
650 7 |a Manuels.  |2 eclas 
650 7 |a Knowledge management  |2 fast 
650 7 |a Organizational learning  |2 fast 
650 7 |a Organizational learning  |x Management  |2 fast 
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