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Customer success : how innovative companies are reducing churn and growing recurring revenue /

"Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sale...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Mehta, Nick, 1977- (Autor), Steinman, Dan, 1958- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Wiley, 2016.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)