Service design for business : a practical guide to optimizing the customer experience /
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, e...
Clasificación: | Libro Electrónico |
---|---|
Autores principales: | , , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc.,
[2016]
|
Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |