The moderator's survival guide : handling common, tricky, and sticky situations in user research /

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A resource for navigating your one-on-one user research sessions. Inside, find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Tedesco, Donna
Otros Autores: Tranquada, Fiona
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Waltham, MA : Morgan Kaufmann, ©2014.
Temas:
Commercial products > Testing.
Computer software > Testing.
User-centered system design.
Focus groups.
Interviewing.
Forums (Discussion and debate)
Interviews.
Conception participative (Conception de systèmes)
Entretiens.
Forums (Discussions et débats)
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
Interviews
Commercial products > Testing
Computer software > Testing
Focus groups
Interviewing
User-centered system design
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