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Customer care : a training manual for library staff /
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and tr...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oxford, UK :
Chandos Pub.,
2010.
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| Colección: | Chandos information professional series.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |