Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior /

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Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior?they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountabi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Patterson, Kerry, 1946-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, Ã2013.
Edición:2nd ed.
Temas:
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
Affrontement (Relations humaines)
Communication interpersonnelle.
Communication en gestion.
Communication dans les organisations.
Communication in management
Communication in organizations
Interpersonal communication
Interpersonal confrontation
Interpersonal relations
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