Changing how you manage and communicate change : focusing on the human side of change /

Having spent most of her career working in and with IT organizations, Naomi Karten has written this book for IT professionals and those who work with IT. These groups are the primary audience and the context for most of the examples and stories. But everything in the book applies to any line of work...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Karten, Naomi
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely : IT Governance Pub., 2009.
Colección:Soft skills for IT professionals.
Temas:
Organizational change > Management.
Communication in management.
Information technology > Management.
Changement organisationnel.
Communication en gestion.
Technologie de l'information > Gestion.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Could this be you?
  • Illuminating the experience of change
  • Chaos and the stair change model
  • Universal truths about change
  • Differences in receptiveness to change
  • Assessing your response to change
  • Building a foundation for managing change
  • Introducing change thoughtfully
  • Talking to the people affected by change
  • Offering caring communication
  • Learning from the experience of change.

Ejemplares similares