Release 2.0. Issue 2.0.7 (February 2008).

Customer Relationship Management systems are changing in response to the possibilities (and competition) offered by Web 2.0 technologies and even that old standby, email. The quest to harness--and make truly useful--the firehose of information about people, relationships, and activity is entering a...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Sebastopol [Calif.] : O'Reilly Media, Inc., ©2008.
Temas:
Customer relations > United States > Management.
Information technology > United States.
Information technology > Social aspects > United States.
Technologie de l'information > États-Unis.
Technologie de l'information > Aspect social > États-Unis.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Customer relations > Management
Information technology
Information technology > Social aspects
United States
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

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