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Leading the Malcolm Baldrige Way : How World-Class Leaders Align Their Organizations to Deliver Exceptional Results /
The definitive guide to implementing Baldrige Criteria in any organization-from the team that coached multiple Malcolm Baldrige Award winners.
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, N.Y. :
McGraw-Hill Education,
[2017]
|
| Edición: | First edition. |
| Colección: | McGraw-Hill's AccessEngineering.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 010 | |z 2016028725 | ||
| 020 | |a 9781259588679 (e-ISBN) | ||
| 020 | |a 125958867X (e-ISBN) | ||
| 020 | |a 9781259588662 (print-ISBN) | ||
| 020 | |a 1259588661 (print-ISBN) | ||
| 035 | |a (OCoLC)958497352 | ||
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| 082 | 0 | 4 | |a 658.4/013 |2 23 |
| 100 | 1 | |a Kendall, Kay, |e author. | |
| 245 | 1 | 0 | |a Leading the Malcolm Baldrige Way : |b How World-Class Leaders Align Their Organizations to Deliver Exceptional Results / |c Kay Kendall, Glenn Bodinson. |
| 246 | 3 | 0 | |a Leading the Malcolm Baldrige Way, How World-Class Leaders Align Their Organizations to Deliver Exceptional Results |
| 250 | |a First edition. | ||
| 264 | 1 | |a New York, N.Y. : |b McGraw-Hill Education, |c [2017] | |
| 264 | 4 | |c ?2017 | |
| 300 | |a 1 online resource (256 pages) : |b illustrations. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 490 | 1 | |a McGraw-Hill's AccessEngineering | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Cover Page -- Title Page -- Copyright Page -- Contents -- Acknowledgments -- Foreword -- 1. An Introduction to Baldrige -- 2. Why Employee Engagement Matters -- 3. Organizational Culture and How It Impacts Employee Engagement -- 4. Drivers of Employee Engagement -- 5. Using Data to Drive Engagement -- 6. When You?re Already a Pretty Good Organization -- 7. Maintaining Momentum When Facing a Downturn -- 8. The Challenges of Being a Very Large Organization -- 9. The Challenges of Being a Very Small Organization -- 10. Getting All of the Senior Leaders on Board -- 11. Confronting a Culture of Entitlement -- 12. Employee Engagement and the Bottom Line -- 13. Common Characteristics of the Leaders of Baldrige Award-Winning Organizations -- 14. Lessons Learned About the Journey -- 15. Other Benefits of Preparing an Application?Teamwork and Leadership Development -- 16. Accelerating Excellence? -- Appendix A: Additional References and Resources -- Appendix B: Case Study: Unexpected Excellence at Kindred Nursing and Rehabilitation Mountain Valley -- Appendix C: The Baldrige Award Process -- Appendix D: Award-Winning Organizations Featured in This Book -- Afterword -- Notes -- Index -- About the Authors. | |
| 520 | 3 | |a The definitive guide to implementing Baldrige Criteria in any organization-from the team that coached multiple Malcolm Baldrige Award winners. | |
| 530 | |a Also available in print edition. | ||
| 533 | |a Electronic reproduction. |b New York, N.Y. : |c McGraw Hill, |d 2017. |n Mode of access: World Wide Web. |n System requirements: Web browser. |n Access may be restricted to users at subscribing institutions. | ||
| 538 | |a Mode of access: Internet via World Wide Web. | ||
| 546 | |a In English. | ||
| 588 | |a Description based on e-Publication PDF. | ||
| 650 | 0 | |a Corporate culture. | |
| 650 | 0 | |a Leadership. | |
| 650 | 0 | |a Malcolm Baldrige National Quality Award. | |
| 650 | 0 | |a Organizational effectiveness. | |
| 650 | 0 | |a Total quality management. | |
| 655 | 0 | |a Electronic books. | |
| 700 | 1 | |a Bodinson, Glenn, |e author. | |
| 776 | 0 | |i Print version: |t Leading the Malcolm Baldrige Way : How World-Class Leaders Align Their Organizations to Deliver Exceptional Results. |b First edition. |d New York, N.Y. : McGraw-Hill Education, 2017 |w (OCoLC)958497911 | |
| 830 | 0 | |a McGraw-Hill's AccessEngineering. | |
| 856 | 4 | 0 | |u https://accessengineeringlibrary.uam.elogim.com/content/book/9781259588662 |z Texto completo |